Introduction
GlowOps, a service of AutopilotOps ("we," "our," or "us"), respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or use our services.
Information We Collect
We collect information you provide directly to us, including:
- Contact Information: Name, email address, practice name, and phone number when you fill out our contact forms.
- Business Information: Monthly treatment volume, current challenges, and operational information you share with us.
- Communications: Records of correspondence when you contact us via email or through our website.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide customer support
- Send you relevant information about our med spa automation services
- Process and manage your service subscriptions
- Improve our website and services
- Comply with legal obligations
Email Communications
When you submit your email through our forms, you may receive:
- A confirmation email acknowledging your inquiry
- Follow-up emails with relevant information about practice automation
- Occasional updates about new features or services
You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in any email or by contacting us directly.
HIPAA Considerations
While GlowOps provides automation services for med spas, we do not directly process or store Protected Health Information (PHI). Our services focus on operational automation (scheduling, reminders, reviews) rather than clinical data. However, we are committed to maintaining appropriate security measures and will work with your practice to ensure compliance with applicable regulations.
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: With trusted third-party services that help us operate our business (e.g., email marketing platforms, CRM systems).
- Legal Requirements: When required by law or to protect our rights.
- Business Transfers: In connection with any merger, acquisition, or sale of company assets.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications
Cookies
Our website may use cookies to enhance your browsing experience. You can control cookie settings through your browser preferences.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this privacy policy or our privacy practices, please contact us at:
Email: privacy@glowops.io
GlowOps is a service of AutopilotOps.